Derek Mackay MSP is urging deaf people in Renfrewshire who have queries about benefits to use a charity’s social security advocacy service.
The service, which is run by the charity Action on Hearing Loss Scotland, can provide people who are Deaf or have hearing loss – including British Sign Language (BSL) users – with information, advice and, where possible, formal representation to challenge benefits decisions.
Derek Mackay MSP said: “It is important that everyone entitled to social security support can access information or advice in ways which they can understand.
“I’m pleased to see Action on Hearing Loss Scotland providing this service and encourage deaf or hard of hearing people in Renfrewshire to use the charity’s support if you have queries, claims or want to make an appeal about social security benefits.”
Teri Devine, Director of Action on Hearing Loss Scotland, said: “We appreciate Derek Mackay MSP’s support for our social security advocacy service which can provide details and advice about a range of benefits.
“If you are Deaf or have hearing loss and need some help to understand what processes to follow to apply for support you may be entitled to, or are confused about letters you have received regarding your benefits, we would be delighted to help you make sense of it all.”
For information about Action on Hearing Loss Scotland’s social security advice service, call telephone: 0141 341 5346, text: 07388 227407 or email: SocialSecurity@hearingloss.org.uk. British Sign Language users can contact via the ContactSCOTLAND-BSL service.