Paisley Museum & Coats Observatory achieves Visit Scotland Award
Paisley Museum has recently been awarded a prestigious 4 star visitor attraction award after an assessment from Visit Scotland which revealed that the programme of positive change to improve visitor experiences developed by the staff on site has been hugely successful.
Over the past year the front of house team have been successful in implementing a series of improvements which have included; the introduction of a ‘welcome host’ on arrival at the Museum, new staff uniforms, an improved schedule of free Observatory tours that all staff are now trained to provide and the introduction of free ‘drop-in’ activities for families.
The team have been recognised for these efforts by Visit Scotland who upgraded the Museum & Observatory to a 4 star rated attraction as they not only scored the venue high on cleanliness, presentation of displays and the information available about the collections but also the welcome, attitude and efficiency of the staff.
Visitors who have not been to the venue recently will be treated to a reinvigorated Pillar Gallery, a bright and attractive museum shop with new products as well as regular tours and planetarium films for all the family.
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From everyone at paisley.org.uk we would like to pass on our hearty congratulations on this achievement as we know the staff all work hard to promote the venues to a wider audience and the staff have been fantastic with us too.. All brilliant.. Well done… Brian…