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JUSTICE SECRETARY MICHAEL MATHESON HELPS LAUNCH GLASGOW AIRPORT’S 2017 CAMPUS WATCH INITIATIVE

Cabinet Secretary for Justice Michael Matheson today visited Glasgow Airport to help launch this year’s Campus Watch drive ahead of the 2017 summer season.

Picture – Nick Ponty

The Justice Secretary was briefed on Glasgow’s successful Campus Watch programme by members of the senior management team and representatives from Police Scotland who are based at the airport.

Campus Watch was introduced in 2013 in partnership with Police Scotland to tackle disruptive behaviour at Glasgow Airport and provides training, advice and support to staff who interact with passengers on a daily basis. This includes check-in staff, security teams, bar and restaurant employees, retailers and airline crews.

One of the key aims of the initiative is early intervention. Staff across the campus are encouraged to report the details of any potential incident of disruptive behaviour to the airport’s central control room through a dedicated phone number printed on each employee’s ID badge.

This information, including passenger description and travel details, is shared with staff across the airport campus via a rapid text alert system.

Disruptive behaviour covers a broad range of offences, but if the incident is alcohol related the passenger involved will be refused service across all retail outlets and gate staff will be notified in advance.

Glasgow Airport managing director Amanda McMillan said: “For many of our passengers, their holiday begins the moment they arrive at the airport and we want them to continue to enjoy a memorable but ultimately safe and disruption-free experience.

“Our Campus Watch initiative ensures we work closely on a daily basis with our airline partners, retailers, caterers and Police Scotland representatives by taking a rigorous and proactive approach to address and often pre-empt incidents of disruptive behaviour at the airport.

“It’s important to stress that the vast majority of people travelling through the airport do so responsibly, and that instances of disruptive behaviour are extremely rare. In 2016 we carried a record 9.4 million passengers and during this time our staff and partners dealt with 125 incidents of disruptive behaviour involving alcohol.

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GLASGOW AIRPORT’S STRONG START TO 2017 CONTINUES WITH A 21% INCREASE IN EU-SCHEDULED TRAFFIC IN FEBUARY

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Crews progressing initial work to deliver Glasgow City Deal bridges across the Clyde and White Cart

Crews are nearing completion of initial on-site work to deliver the Glasgow City Region City Deal funded bridges across the Clyde and White Cart.

Specialist teams have been working around the clock for the past five weeks, gathering crucial geotechnical and environmental information about what lies beneath the riverbeds.

The complex overwater ground investigations are needed to develop the designs of the new bridges.

They will also inform a future decision on the exact location and alignment of the bridge across the Clyde.

Renfrewshire Council Leader Mark Macmillan – the Glasgow City Region Cabinet Lead for Enterprise – visited crews on the river to get a first-hand look at the work. He said: “It is great to see these exciting projects underway.

“The new bridge across the Clyde will give people on both sides of the river better access to jobs and services, as well as helping businesses reach more customers, access suppliers and hire the staff they need.

“It will also improve access to under-used land, opening it up for new development and helping to regenerate our areas.

“The new bridge over the White Cart is one of the infrastructure improvements focused on better linking communities and businesses to make the area around the airport a world class commercial location.

“This will create job opportunities for people in this county and across our entire city region, help businesses to thrive and enable the continued growth of the airport.”

He added: “The City Deal is about delivering major infrastructure projects that will provide significant benefit far beyond their immediate location.

“These bridges are crucial developments that will attract investment, create jobs and cement our place as Scotland’s economic powerhouse.”

The £90.7 million ‘Clyde Waterfront and Renfrew Riverside’ project will strengthen links between communities and businesses in Renfrewshire, West Dunbartonshire and Glasgow’s west end.

Buses, cars, cyclists and pedestrians will all be able to cross the bridge, which will ‘open’ to allow ships to continue sailing up and down the river.

Glasgow City Council Leader Frank McAveety, the Chair of the Glasgow City Region Cabinet, said: “This project is a great example of what our City Deal can deliver for the Glasgow City Region.

“Physically, it will connect communities on either side of the Clyde and help transform the waterfront – but, beyond that, it will also support economic growth and improve people’s employment prospects.

“Likewise, the City Deal as a whole will generate billions in private sector investment, drive business growth and innovation in key industries, create new jobs, and assist thousands of unemployed people in Glasgow and across the region back to work.”

West Dunbartonshire Council Leader Martin Rooney added: “We are working closely with our City Deal partners throughout this process and are looking forward to seeing the results of an Economic and Retail Impact Assessment.

“This report has been jointly-funded by ourselves and Renfrewshire Council and it will give us all an even better understanding of the economic benefits the project will bring to our area.”

The new bridge across the White Cart is being delivered as part of the City Deal funded £39.1 million ‘Glasgow Airport Investment Area’ project, which also includes the realignment of Abbotsinch Road and the building of new cycle routes.

These are all aimed at improving connections between the Westway, Inchinnan and Airport business parks and helping to deliver a world class commercial offering centred around the airport.

In addition to the ‘Clyde Waterfront and Renfrew Riverside’ and ‘Glasgow Airport Investment Area’ projects, a further £144 million has been earmarked to provide the long sought-after direct rail link between Glasgow Airport, Paisley and Glasgow City Centre.

This ‘Glasgow Airport Access Project’ is the City Deal’s flagship project. It will see the development of a new light rail spur, with hybrid tram-trains using both it and the existing railway network.

Renfrewshire Council’s City Deal project team held engagement events throughout last year and there continues to be overwhelming public support for the initiatives.

Local people will have further opportunities to help shape these major infrastructure projects at events scheduled to be held in May.

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Scotland’s only direct link with South Korea returns to Glasgow with additional capacity

Scotland’s only direct service from South Korea will return to Glasgow Airport this summer with an additional 25% capacity.

Flag carrier Korean Air and tour operator Hanjin Travel have announced the return of the service following last year’s landmark decision to operate three inbound charter flights to Glasgow from the country’s capital Seoul.

The addition of a fourth flight to this year’s inbound-only charter service further strengthens Glasgow’s reputation as the country’s leading long-haul hub and will see the airport once again become a gateway to Scotland for more than 1,300 South Korean tourists during July and August.

Steven Marshall, head of airline marketing and development at Glasgow Airport, said: “We are extremely pleased Korean Air and its sister company Hanjin Travel have not only chosen to re-introduce these summer charter services, but have also decided to increase capacity by a very encouraging 25 per cent due to demand.

“Their decision is a significant one and again underlines Scotland’s global appeal as a tourist destination and highlights the growth in demand we are experiencing from Asian tourist markets.

“We are looking forward to welcoming back Korean Air and Hanjin Travel and to working with them once again to develop this charter programme further.”

Hanjin Travel is one of South Korea’s largest travel companies and has played a major role in developing the country’s tourism industry. In recent years, it has been extending its European route network with the launch of similar charter services to Oslo and Marseille.

Operated by Korean Air using an Airbus A330 aircraft, the first service from Seoul will arrive in Glasgow on Wednesday 26 July with the remaining three flights arriving throughout August.

Mr In Chai Park, President of Hanjin Travel, said: “As one of South Korea’s leading travel companies we are extremely pleased to be returning to Scotland this summer for the second year in a row and look forward to visiting Glasgow once again.

“We received very positive feedback from our passengers who travelled last year. They really enjoyed visiting Scotland and were very happy with the warm welcome they received from the airport and the people of Glasgow.

“This was a major factor in our decision to not only return this year, but to also increase capacity on the charter service by 25%.

“Glasgow’s excellent shopping and wonderful architecture, alongside the world-renowned scenery of Scotland, are proving very popular with our travellers.”

Councillor Frank McAveety, Leader of Glasgow City Council, said: “Securing South Korea’s national air carrier and Scotland’s first direct flight from Seoul was a momentous achievement for Glasgow and today’s announcement that the service will resume with increased capacity in 2017 is a fantastic start to the year for the city and our airport.

“This decision further strengthens Glasgow’s reputation as Scotland’s visitor gateway and reinforces our commitment to growing the city’s global connectivity and forging tourism links with emerging markets. It also supports the ambition of our newly launched Tourism and Visitor Plan to 2023, which aims to attract one million more tourists over the next seven years.

“Glasgow is looking forward to again working with Korean Air and Hanjin Travel to deliver a programme of cooperative destination marketing activity ahead of the service resuming this summer.”

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Strong start to the year for Glasgow Airport

Passenger numbers up 8.4% on 2016 

EU-scheduled traffic increased by 21.4%

Glasgow Airport is celebrating a record start to the year after welcoming 597,594 passengers through its doors in January, representing an annual increase of 8.4%.

International traffic grew by 16.1% due to strong demand on routes to Toronto, New York and Dubai, while EU-scheduled traffic was up 21.4% thanks to an increase in capacity on Ryanair and Jet2 winter sun services to the Canary Islands and city breaks to Paris, Reykjavik and Dusseldorf.

Domestic traffic grew by 2% compared to the same period last year thanks to increased uptake on routes provided by British Airways, easyJet and Flybe.

Amanda McMillan, managing director of Glasgow Airport, said: “Last year was our busiest on record, so it’s pleasing to see this momentum has continued into 2017 with our best-ever January passenger numbers.

“January is traditionally a quieter period but we have experienced a marked increase in demand for international travel, particularly to some of the European city and winter sun destinations.

“Our focus for 2017 will remain on strengthening Scotland’s connectivity, however, this year will not be without its challenges and we can’t take our continued growth for granted.

“High levels of Air Passenger Duty put our airports at a severe disadvantage when it comes to attracting new routes and services. The Scottish Government’s proposed 50% reduction presents a real opportunity to address this and ensure Scotland’s airports remain competitive in the global market.”

This year Glasgow Airport will serve more destinations than at any other time in its history. March will see the launch of two new routes to Lisbon and Valencia, while Delta will introduce a new direct service to New York’s JFK airport in May. Further new routes to Bergen in Norway and the Croatian city of Zadar will also start this summer.

 

Traffic summary

January 2017

     
Terminal passengers

(000s)

% change Total passengers for Feb-Jan 2017 % annual change
597,594 8.4% 9,409,449 7.2%

 

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Glasgow Airport invests in multi-million pound road upgrade and pick-up and drop-off facility

Glasgow Airport has unveiled plans for a dedicated pick-up and drop-off facility as part of a wider scheme of works aimed at reducing congestion and improving the flow of traffic on the airport’s road network.

The current pick-up and drop-off areas will move to the ground floor of the new facility which will be located directly opposite the main terminal building. Construction work is underway and the new facility will open to the public at the end of April.

For the first time, the airport will introduce a charging structure for drop-off with customers paying £2 for a stay of up to 10 minutes. A pick-up fee has been in place since 2010. Anyone wishing to use the new combined pick-up and drop-off facility for more than 10 minutes should continue to use the short stay car park. There will be no change in the current arrangements for blue badge holders who are entitled to up to 30 minutes free parking in the short stay car park.

The airport will continue to offer a free pick-up and drop-off area which will be located in the long stay car park. Customers can park for free for up to 30 minutes and a shuttle bus, which takes approximately five minutes and runs every 10 minutes, will take customers directly to and from the main terminal building.

Amanda McMillan, managing director at Glasgow Airport, said: “This investment represents one of the most significant upgrades to our road network in over 10 years. In addition to addressing the very real issue of congestion, it will allow us to accommodate the marked increase in vehicles now using our road system and deal with recent and expected growth.

“It has been apparent for some time that our current drop-off area, which suffers from severe congestion on a daily basis, is simply no longer fit for purpose. It was implemented at a time when we were carrying 6.5 million passengers, however, we have since enjoyed sustained growth and are now fast approaching the 10 million mark.

“It is also the case that people travelling to and from the airport are wholly dependent on road access and the current arrangements are unable to cope with such a large volume of traffic. It is important, therefore, that we have a safe and efficient system in place.

“I appreciate that not everyone will be supportive of the new charging structure, however, we will always continue to provide a free option. We have resisted introducing a drop-off charge despite most airports of our size having similar arrangements in place for many years, however, having exhausted all possible alternatives we have now reached a point whereby a chargeable facility is the only way to address congestion, discourage non-airport traffic and encourage best use of our road network.”

The airport engaged global engineering firm Arup to carry out extensive modelling research to identify the best possible solution for its road network. The upgrade of its wider road network will also involve reversing the traffic flow on St Andrew’s Drive where the Holiday Inn Express is located. This will come into effect in March.

A further £4 million is being invested in a new consolidated car rental centre which will house all the rental companies that currently operate from Glasgow Airport namely Avis, Budget, Hertz, Europcar, Enterprise and Dollar/Thrifty. The centre will open on 13 February and is located next to terminal two.

Full details of the new multi-million pound facility, including a video fly-through, are available at http://www.glasgowairport.com/corporate/media-centre/.

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Glasgow Airport’s passenger numbers soar to 9.4-million Golden Anniversary year

GLASGOW AIRPORT’S PASSENGER NUMBERS SOAR TO A RECORD 9.4 MILLION DURING GOLDEN ANNIVERSARY YEAR

Passenger numbers up by more than 650,000 on 2015

Best-ever passenger figures in each month during 2016

Glasgow Airport’s 50th anniversary was signed off in style after 9.4 million passengers travelled through its doors in 2016, representing a 7.5% annual increase on the previous year.

International and domestic traffic over the year increased by 9.2% and 5.5% respectively, thanks to the introduction of 25 new routes and services in 2016.

The airport significantly increased its connections to European cities with the introduction of services to Marseille, Sofia and Brussels. Glasgow also strengthened its position as Scotland’s principal long-haul airport with a new direct Toronto route and additional services to Orlando.

In 2016, Glasgow also became the first airport in Scotland to establish a direct service to South Korea with the introduction of inbound charter services from Seoul through flag carrier Korean Air.

In December more than 627,000 people travelled through the airport, an increase of 10.2% on the same period in 2015, with international traffic up by 16.6% and domestic by 4.9%.

Amanda McMillan, managing director of Glasgow Airport, said: “2016 was an unforgettable year with so many highlights. To record our best-ever passenger numbers month after month and to carry 9.4 million passengers was a huge accomplishment and to do it in our Golden Anniversary was extra special.

“It was also particularly pleasing that we were able to considerably increase our connectivity across Europe and this is set to continue in 2017 with the launch of six new routes to Munich, Bergen, Lisbon, Valencia, Palanga in Lithuania and Zadar in Croatia.

“December’s performance ensured we ended what was a hugely successful year on a high. Looking ahead, I’m confident that the efforts made to continually grow and enhance our route network has put Glasgow Airport on a firm trajectory towards the 10-million passenger mark.

“If we are to realise further growth we must remain competitive with other European airports, so it’s imperative that the Scottish Government’s proposed 50% cut on APD goes ahead as soon as possible.

“APD places Scotland’s airports at a severe disadvantage when it comes to competing for new routes and this cut provides the opportunity, particularly post-Brexit, to send a clear message to airlines that Scotland remains open for business.”

Minister for Transport and the Islands Humza Yousaf said: “It feels very fitting that these record-breaking passenger numbers come in Glasgow Airport’s 50th anniversary year and I congratulate everyone involved for this fantastic achievement.

“It’s exciting to see the airport go from strength-to-strength, securing new routes and services including Scotland’s first direct link with South Korea.

“All this hard work has led to well-deserved awards, with the airport being named Scottish Airport of the Year and ACI Europe’s European Airport of the Year.

“I have every confidence Glasgow Airport will continue to build on this success and I look forward to seeing it continue to soar in 2017.”

Glasgow Airport picked up three major industry accolades in 2016 – Scotland’s Airport of the Year for the second year in a row and the Airport Operators Association’s (AOA) Best Airport (3-10 Million Passengers), again for the second consecutive year. Glasgow was also named Airport Council International (ACI) Europe’s Best Airport (5-10 Million Passengers).

Throughout the year, 99.45% of passengers travelled through security in under 10 minutes.

 

Traffic summary

December 2016

     
Terminal passengers

(000s)

% change Total passengers for Jan-Dec 2016 % annual change
627,518 10.2% 9.364 million
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EUROWINGS TO LAUNCH DIRECT SERVICE FROM GLASGOW TO MUNICH

Glasgow Airport has further strengthened its European route network after German low cost carrier Eurowings confirmed it will introduce direct flights to the Bavarian capital of Munich.

The airline, which is a wholly owned subsidiary of the Lufthansa Group, will introduce a year round, twice weekly service with the inaugural flight taking off on 31 March 2017. The flights will operate on a Wednesday departing at 0805 and on a Friday departing at 1330.

Eurowings’ parent company Lufthansa currently operates a seasonal Saturday flight to Munich from Glasgow.

Munich is the third largest city in Germany and is renowned for its stunning architecture, surrounding snow-topped mountains and the annual Oktoberfest festival which attracts tens of thousands of tourists from across the globe every year.

Glasgow Airport has secured over 50 new routes and services over the course of the past two years including services to a host of European cities including Brussels, Budapest, Bucharest, Prague, Milan and Bordeaux.

Francois Bourienne, commercial director at Glasgow Airport, said: “We have enjoyed real success in strengthening our connectivity with key European cities, all of which have generated significant demand from passengers. This introduction of Eurowings’ direct service to Munich is fantastic news for Glasgow and for our passengers. Not only will it result in a regular twice weekly service to one of the wealthiest regions in Europe, our passengers will have access to the extensive onward connectivity offered by the Lufthansa network.”

Councillor Frank McAveety, the Leader of Glasgow City Council, said: “Glasgow is open for business and open to visitors and we have worked hard to further increase our connectivity with the world. Munich is a fantastic city and a key hub and I’m delighted that at a time of great uncertainty, we’re further strengthening our ties with our European neighbours.”

Malcolm Roughead, Chief Executive of VisitScotland, added: “VisitScotland plays a very important role in partnering airlines on innovative marketing programmes, helping to bring new and extended routes to Scotland’s network. We are delighted that Eurowings has introduced this new service from Munich, which will allow us to welcome even more visitors from one of Scotland’s biggest international markets.”

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Glasgow City Region Cabinet approves plans for direct rail link between Glasgow Airport, Paisley and the city centre

Council leaders today formally backed the plans to secure the Glasgow City Region’s long term economic future by building a direct rail link between Glasgow Airport, Paisley and the city centre.

newscitydeal

The £144m Glasgow Airport Access Project is the flagship project for the £1.13 billion Glasgow City Region City Deal. It will strengthen the city region’s link to the world, positioning it as an attractive place to do business and helping to create jobs within the area.

Glasgow Airport injects around £170m to the Glasgow City Region economy every year and businesses have backed the project as essential to ensuring it remains competitive in the years ahead.

Plans unveiled last month showed journeys to and from the airport would be transformed as a state-of-the-art system carries passengers on specially designed tram-trains using both the existing railway network and a new light rail spur from Paisley to the airport.

Councillor Mark Macmillan, Leader of Renfrewshire Council and Glasgow City Region Cabinet Lead for Enterprise, said: “With the approval of the Glasgow City Region Cabinet we have taken another step towards getting this crucial direct rail link in place.

“This project is simply vital to securing the long-term success of the local and regional economies.
Glasgow Airport supports more than 7,300 jobs – 4,300 of which are in Renfrewshire – and improved transport connections will open up the city region to tourism and businesses, generate inward investment and create jobs for local people.

“The direct rail link will help increase annual passenger numbers from nine to 13 million by 2030. It will also enhance the benefits of our other City Deal projects, which are designed to unlock our economic potential, creating a world-class business and commercial location with excellent links across the Clyde and into our town and city centres.”

Figures released by the Office of Rail and Road last week showed how important the railway connections are to passengers travelling in the area. They revealed Glasgow Central Station is the busiest in the UK outside of London, while Paisley Gilmour Street is the fourth busiest station in Scotland.

The Glasgow Airport Access Project was endorsed by the Cabinet after being approved by both Renfrewshire and Glasgow City councils in previous weeks. Construction of the direct rail link is due to begin in 2022 and the system will be operational three years later.

Councillor Frank McAveety, Leader of Glasgow City Council and Chair of the Glasgow City Region Cabinet, said: “A direct rail link to Glasgow Airport has been an ambition for a long time, but it’s now going to be a reality.

“It’s the single biggest project in our City Deal and is of crucial importance to the economy of the whole Glasgow City Region.

“It will help us deliver more jobs, bring in more inward investment and vastly improve the customer experience.”

The project is seen as a key aspect of the Glasgow City Region achieving its stated outcomes for the duration of the City Deal programme. Among those aims is the generation of around £3.3bn of private sector investment, spreading the benefits of economic growth across the Glasgow City Region and ensuring deprived areas benefit.

They also include creating around 29,000 jobs across the region, working with 19,000 unemployed residents and supporting more than 5,500 people back into sustained employment.

The tram-train model was chosen as the preferred option after an appraisal established it offered the greatest opportunity of encouraging people to travel to and from the airport via public transport.

It would reduce the required time for all trips travelling through Glasgow City Centre and Paisley Gilmour Street to the airport by providing a direct link with no changes required.

Glasgow Airport’s head of planning and development, Ross Nimmo, is fully behind the plans for tram-trains to provide the direct rail link. He said of the project: “It has a very strong business case, with conservative estimates suggesting the airport is set to become one of the busiest train stations in Scotland.

“This is great news for travellers, and whether they choose the train, the bus or the car, Glasgow Airport will be easier to get to than ever before.”

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Glasgow Airport records busiest November ever

REMEMBER, REMEMBER GLASGOW ARIPORT’S BUSIEST NOVEMBER EVER

 7.7% increase on November 2015 passenger numbers

EU scheduled traffic up by 25%

Glasgow has reported its busiest November in 50 years after 666,338 passengers travelled through the airport’s doors last month, representing an annual increase of 7.7%.

Amanda McMillan, Glasgow Airport May 2015

International traffic was up 14.9% on last year due to increased demand for winter sun destinations on Ryanair and Jet2 routes. EU scheduled services were up by 25% and there was a significant increase in traffic on Emirates and Virgin long-haul routes.

Domestic traffic in November increased by 2.2% thanks to strong demand from both business and leisure travellers on London services, which included the mobilisation of thousands of Tartan Army fans travelling to Scotland’s World Cup 2018 qualifier against England at Wembley.

Regional traffic was also boosted by strong performance from easyJet, Flybe and Loganair, while Celtic’s Champions League tie against Barcelona and Braehead’s hosting of the European Curling Championships helped boost visitor numbers.

Amanda McMillan, managing director at Glasgow Airport, said: “November was yet another record-breaking month and it has put us on course to close out what has been an extraordinary year for Glasgow Airport by carrying more than nine million passengers for the first time in our history.
“So far we have recorded our best-ever passenger numbers in each month of our 50th anniversary year, which is a remarkable achievement.

“Our efforts in attracting more than 20 new routes and services have been key to our success this year. We also consolidated our position as Scotland’s leading long-haul airport while simultaneously strengthening our European network of services.

“December’s passenger numbers look promising and it’s very likely that we’ll make it 12 record months this year.

“The 2016 ski programme is our biggest to date and includes two new Jet2 routes to Geneva and Grenoble later this month, ensuring we’re in an extremely strong position for the year ahead.”

Winter sun options from Glasgow Airport have been significantly increased with the introduction of four new Ryanair services to Alicante, Malaga, Gran Canaria and Lanzarote, while Loganair’s new summer 2017 schedule will also include a new twice-weekly service to Bergen, Norway.