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Is location still important when business is digital?

Kuka-paisleyorg

[vc_row][vc_column width=”1/1″][vc_column_text]When Harry and Jill decided to move their successful digital agency from a fancy Glasgow office to a converted bridal studio in Lochwinnoch, not everyone was convinced they were thinking straight, but since moving to Renfrewshire in October the company has not only significantly reduced their costs, they’ve nearly doubled their business!

Kuka Studios started as a web and digital agency in 2006, and made their name in Glasgow, but with clients spread across Scotland and England, their physical base didn’t seem to have an impact on where their clients came from.

Specialising in all aspects of online marketing including web design and social media, it’s not surprising that location wasn’t a big factor for the team, as most of their business is completed online. What is surprising is that the move has opened up markets of offline work which they did not have in the more competitive city centre, forcing the team to quickly upgrade all of their printing equipment to cope with the demand!

“The move to Renfrewshire has been the best decision our company has ever made.” Said Jill, “We’ve hired some fantastic local talent. I just wish we’d moved sooner!”

At Kuka Studios, the team believes that everything revolves around customer service and satisfaction – the majority of their business still comes from word of mouth, showing that relocation hasn’t stopped existing customers recommending their services and coming back for more themselves!

“In an industry where we can survive on 5 customers a year, you’ve brought us 15 in the last 6 months! I am absolutely delighted with everything you have done.” MGH Scotland

“An initial meeting with clients where a brief is outlined is all we need to work our magic. Clients are kept up to date with proceedings regularly and communication is only ever a phone call or e-mail away. Our customers are scattered all over the UK and even some in Europe. We still deliver the same great results regardless of location.” says Marketing Executive Caroline.

Since the relocation Kuka Studios has expanded its services as well as its team and are now offering print services in Renfrewshire to businesses and consumers.

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